Terms & Conditions

Estimates

Online prices are estimates only, based on the information you provide. They are not contractual until we have inspected your parts and issued a final quote.

Final quote process

After receiving your parts, we inspect them and confirm a final quote. No work begins until you approve.

No upfront payment

There is no deposit or upfront payment to place an order or generate your postage label. Payment is only taken once the final quote is approved, before dispatch of restored parts.

Customer shipping responsibility

Customers are responsible for packaging their parts securely. We recommend using bubble wrap and a sturdy box.

Damage in transit

We are not responsible for damage caused during inbound transit. Our tracked label includes carrier-standard insurance where applicable.

Return shipping

We use tracked UK couriers for all return shipments.

Declined quote — free return

If you decline the final quote after inspection, we return your parts free of charge using a tracked UK courier.

Parts condition disclaimer

Vapour blasting and powder coating cannot repair structural damage, cracks, or significant material loss. We will advise if your parts are unsuitable before proceeding.

Turnaround times

Estimated turnaround is 5–10 working days from arrival. Times may vary based on workload and condition.

Powder coating limitations

Powder coating preparation, masking and final finish are confirmed after inspection. Colour matching depends on RAL availability.

Blasting limitations

Vapour blasting is non-abrasive but cannot remove all paint, sealant or heavy plating without additional preparation, which may be quoted separately.

Payment terms

No payment is required up front. The full balance is due after the final quote is approved and before dispatch of restored parts.

Abandoned goods policy

Parts left uncollected or unresponsive to communications for 90 days after final quote may be disposed of in accordance with the Torts (Interference with Goods) Act 1977.